Gold Coast Health public outpatient referrals, at the desk.

People 12+ impacted by alcohol or drugs including associated mental health issues (after-hours 18+ noted on one listing). Not currently residing in a residential AOD treatment service (community AODS cluster eligibility). Gold Coast region.

1300 727 957

People 18+ impacted by alcohol or drugs including associated mental health issues. Live in Gold Coast region. Not currently in residential AOD treatment (cluster eligibility).

07 5520 7900

Community pathway — not GCH CPC

Intake 07 5687 1375

Patient has chronic and/or complex wound. Gold Coast PHN region residents (A3).

07 5656 4800

Community pathway — not GCH CPC

(07) 5635 6301

Person has pelvic pain. Gold Coast PHN region. Initial consult bulk billed; further treatments/investigations may incur OOP.

07 5619 7000

Adults 18+ transitioning hospital to home or referred from community with identified rehabilitation needs.

(07) 5635 6301

Chronic disease or complex medical concerns (as published).

Eligible Aboriginal and Torres Strait Islander people with chronic disease/s who require coordinated multidisciplinary care (aims stated; detailed inclusion list not published on that page).

Patient must have GPCCMP prepared/reviewed in previous 18 months to continue allied health under the plan. GPCCMP does not expire.

18+ with AUSDRISK ≥12; or Absolute CVD risk ≥15%; or BP ≥160 systolic or ≥100 diastolic; or waist circumference thresholds; or pre-existing: previous GDM, pre-diabetes, familial hypercholesterolaemia, diagnosed high BP or cholesterol (as on GCPHN form).

Diagnoses listed on form: Type 2 Diabetes; Pre-Diabetes; Coronary Heart Disease; COPD. Other clinical eligibility not expanded on the one-page form.

(07) 3259 8534

Persisting pain >3–6 months; not suitable for surgical or urgent pain specialist interventions; not a palliative care patient; requires improved self-management; able to participate in group education; able to give informed consent for audit data. Up to 12 months.

07 3539 9801

Children/young people in OOHC after GP screening if complex needs; or currently under Child Safety assessment after GP screening if complex needs; or requiring child abuse medical/forensic assessment (contact CPU first).

Children and young people in care (CHQ framework)

Not published on GCPHN listing

Identify as having specific cultural and/or language needs; any age; no clinical diagnosis; no visa or residency requirements.

07 5527 8011

People living with mild cognitive impairment or dementia, and carers — as per each HealthPathways page

Health professionals only. Content is locally agreed, evidence-informed.

As per statewide Clinical Prioritisation Criteria (CPC) and local Refer Your Patient guidelines. GCPHN does not republish condition-level CPC. Smart Referrals prompts for essential referral criteria.

1300 744 384

Not published on template listing beyond GCH outpatient referral

Not published on GCPHN listing

Not published beyond GPs seeking non-urgent specialist outpatient advice or general service inquiries

1300 00 4242

Eligible HPs: GPs, specialists, nurses, midwives, paramedics, pharmacists

1300 478 439

Identify as a culturally and/or linguistically diverse person (or family/spouse/carer); no visa requirements; any age; no clinical diagnosis required.

07 5620 3900

Not published on GCPHN listing

Not republished on GCPHN (points to CHQ)

Not republished on GCPHN; follow HealthPathways/QH

Aboriginal and Torres Strait Islanders with a social and emotional wellbeing issue (as published).

Aboriginal and Torres Strait Islander patients of Gold Coast Health

Aboriginal and Torres Strait Islander community members on a palliative care or cancer journey (as published in toolkit).

Identify as Aboriginal and/or Torres Strait Islander (or family/spouse/carer); any age; no clinical diagnosis required.

07 5536 7911

People of all ages. Level 5 profile: significant symptoms, functioning problems, significant risk of suicide/self-harm/self-neglect/harm to others, high distress.

1300 642 255

Community pathway — not GCH CPC

1300 MH CALL 1300 642 255

People 18+ who require brief intervention to de-escalate a mental health concern and are safe/suitable for community-based support. Not for emergency (000) or Acute Care Team crisis.

07 3186 4000

DSM-5 diagnostic criteria. Allied health cannot determine eligibility. Maximum 40 psychological sessions per rolling/calendar year. Dietitians up to 20 sessions ≥20 minutes with GP referral if criteria not met for EDP (Better Access/EPC alternative described).

Screening (Yes/No): medically stable per GP guidelines; lacks clinically significant comorbidity (medical e.g. diabetes or severe MH diagnosis); help-seeking/willing to engage; does NOT have practical access to alternative provider (GP EDMP/private/self-fund); BMI 18.5 or above. If NO to any → ACT/AEDP pathway. Medical/psychiatric admission parameters in appendix.

1300 744 284

Exclusively for GPs (not consumers). Open 7am–7pm AEST Mon–Fri excluding public holidays.

1800 16 17 18

Aged 12–25; live in Gold Coast region

07 5509 5900

Aged 12–25 years; at risk of or experiencing a first episode of psychosis. Outreach at home/school/work/community.

People presenting with mental health conditions in primary care

1800 595 212

Community pathway — not GCH CPC

Medicare Mental Health navigation 1800 595 212

Aged 12–18 with severe and/or complex mental health needs. Priority to those with trauma symptoms currently impacting life.

07 5699 8248

People experiencing mild distress, stress or anxiety. Accessibility/interpreting support available.

People of all ages at risk of developing or with emerging mental health needs. No/low risk of harm; functioning well.

1800 595 212

Anyone of any age including children, young people, older adults, families, carers. Not a crisis service.

1800 595 212

Pregnant and postpartum mothers and parents through to 5 years post birth experiencing or at risk of perinatal mental health challenges. Formal diagnosis not required. Includes neurodiverse, CALD/expat, pregnancy/infant loss, MBU recovery groups (some GCPHN-commissioned).

1800 595 212

Anyone seeking support for their mental health, or a family member, carer or health professional seeking assistance. Free. Not for emergency (call 000).

1800 595 212

Not published on GCPHN referral-templates or funded-services pages reviewed

07 3186 4000

Aged 18+; severe mental illness and/or complex life stressors; not currently engaged with Gold Coast Health Mental Health services; live in Gold Coast region.

07 3186 4000

Must be living in a Commonwealth-funded RACH within the Gold Coast region

07 5648 0424

Aged 16+ who have experienced a severe mental illness and/or complex life stressors; live in Gold Coast region; not currently engaged with Gold Coast Health Mental Health services; does not have an NDIS package.

07 3186 4000

Aged 12+ (special consideration under 12 may apply); identify as Aboriginal and/or Torres Strait Islander OR parent/carer/partner of an Aboriginal and/or Torres Strait Islander person; live in Gold Coast region.

07 5526 1112

People of all ages with serious or life-limiting illness and complex needs (community page).

Aboriginal and/or Torres Strait Islander children and young people aged 0–19 years in kinship or foster care with mild to moderate symptoms; live in Gold Coast region.

07 5578 3434

Live in Gold Coast Region; 12–65 years who identify with LGBTIQAP+ community and/or are questioning sexuality or gender.

07 3151 3825

Live in Gold Coast Region; adults 16–65 years experiencing situational distress (e.g. homelessness risk, DV, legal, financial hardship, relationship issues, social isolation).

07 3151 3825

Live in Gold Coast region; 16+ years. Targets men, CALD, remote, disaster-affected and others facing access barriers.

Live in Gold Coast region; aged 12+ years. Level 2: mild symptoms typically <6 months; functioning well.

07 3186 4000

Aged 12–25 at risk of or experiencing homelessness; live in Gold Coast region.

07 5600 1999

65+ or 55+ Aboriginal and/or Torres Strait Islander; lives at home not RACH not palliative; FRAIL scale 1 or 2 (score 3 may be accepted after BUnyAH review per PDF); at risk of frailty with ≥1 of: social isolation, poor self-care, recent hospitalisation, polypharmacy, multimorbidity, falls, poor nutrition, low socio-economic, mood changes; unable to access mainstream private/MBS services; Commonwealth pension and/or health care card; informed consent and can participate in groups; PDF also: good understanding of English without interpreter.

(07) 5595 3500

Free for Gold Coast residents. Specifically for older vulnerable people who need intensive assistance, have no-one else who can assist, and are eligible for government-funded aged care. A3 adds: 65+ (or 50+ Aboriginal and Torres Strait Islander) or frail/prematurely aged 50+ (40+ Aboriginal and Torres Strait Islander) on a low income; homeless or at risk; hoarding/squalor; no trusted carer; plus communication/literacy, reluctance to engage, and/or unsafe without services.

1800 366 877

65+ or 55+ Aboriginal and/or Torres Strait Islander; FRAIL scale 1 or more; not palliative; not living in RACH; requires improved self-management; informed consent for audit. LIVE PAGE: currently at full capacity — new patients waitlisted; no estimated date.

07 3539 9801

Exclusively Aboriginal and Torres Strait Islander peoples aged over 18 (A3: can join Mungulli programs from age 18). Not palliative; lives in community not RACH; requires improved self-management; informed consent. Yarn and Walk at Greenheart Robina Parklands.

1300 668 936

Community pathway — not GCH CPC

07 5612 5408

Aged 16+ in Gold Coast community; at risk of suicide; experiencing situational distress; not in contact with mental health service system; plus one or more adverse life events (relationship separation, financial problems, bereavement, family conflict, chronic health condition, work/school problem, pending legal matter, unemployment, housing insecurity, past trauma).

07 5569 1850

Gold Coast resident 16+ who has presented to: General Practice; Medicare Mental Health phone line; Kalwun Medical Service; Virtual Psychologist AOD provider; Headspace Psychologists; Youth Mental Health Clinician (some eligibility may apply).

07 5569 1850

Adults 18+ who have presented to or been discharged from Robina or Gold Coast University Hospital following a suicide attempt or suicidal crisis.

07 5569 1850 (8

Gold Coast PHN region; same UCC condition list as Southport.

07 5573 1122

Gold Coast PHN region; acute episodic care not immediately life-threatening (minor infections, fractures/sprains, UTI, STI, minor cuts, bites/rashes, minor eye/ear, respiratory, gastroenteritis, mild burns).

07 5680 0040

Not published on the GCPHN template listing beyond public hospital MFM

Community pathway — not GCH CPC

Not published in detail on GCPHN pages (points to QH)

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

GCUHRobina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHTugun

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Robina Precinct

Robina Precinct

Robina Hospital

Asymptomatic screening → BreastScreen QLD.

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Robina Precinct

GCUHRobina Hospital

Robina PrecinctVarsity LakesTugun

Usually NOT Smart Referrals. Call public mental health 1300 64 2255 (24/7).

Robina Precinct

Usually NOT Smart Referrals. Call public mental health 1300 64 2255 (24/7).

GCUH

GCUH

GCUH

Robina Precinct

TugunRobina Precinct

GCUHRobina Hospital

GCUHRobina Hospital

Robina Precinct

GCUH

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Robina Precinct

GCUH

Melanoma / NMSC / rapid tumours → Plastics.

GCUHRobina Hospital

Pre-diabetes, stable T2DM, and well new T2DM are out of scope.

GCUH

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Sudden sensorineural hearing loss: phone the ENT registrar. The CMS sudden-SNHL condition page is broken — do not rely on it.

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Robina Precinct

GCUH

GCUH

Positive FOBT, dysphagia without a recent gastroscopy, and dyspepsia in patients >50 belong here.

Robina Precinct

GCUHRobina HospitalVarsity Lakes

GCUHRobina Hospital

Breast → Breast Surgery.

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHRobina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHRobina Hospital

Malignancy → Gynaecology Oncology.

GCUH

GCUH

GCUH

GCUH

GCUHRobina Hospital

GCUHRobina Hospital

GP referrals only.

GCUHRobina Hospital

GCUH

Usually NOT Smart Referrals. Call public mental health 1300 64 2255 (24/7).

GCUH

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

GCUH

Needs histologically confirmed solid organ malignancy.

Robina Precinct

Robina Precinct

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Robina Precinct

GCUH

GCUH

Trial three migraine preventers first.

GCUH

Spine / neck referred from Orthopaedics comes here.

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHRobina Hospital

GCUH

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Robina Precinct

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Robina Precinct

GCUHRobina Hospital

GCUHRobina Hospital

GCUH

GCUHRobina Hospital

GCUH

Cataract with BCVA 6/12 or better is usually not accepted.

GCUHRobina Hospital

GCUHRobina Hospital

Spine / neck → Neurosurgery.

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

GCUH

Age <16.

GCUH

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Robina Precinct

GCUH

GCUHRobina HospitalTugun

Robina Precinct

GCUHRobina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Varsity Lakes

GCUH

GCUHRobina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHRobina Hospital

GCUH

Paediatrics → Queensland Children's Hospital.

GCUHRobina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHRobina HospitalTugun

GCUH

Robina Precinct

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUH

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

Varsity Lakes

GCUH

STI / warts → Sexual Health.

Robina Precinct

GCUHRobina Hospital

GCUHRobina Hospital

GCUHTugun

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.

GCUHRobina Hospital

Robina Hospital

Internal-only. GPs should not refer unless the Refer Your Patient page says otherwise.