Send channels in order
How to refer to Gold Coast Health
How referrals actually go to Gold Coast Health specialist outpatients. Use this order. Email of the referral itself is not accepted.
Email is not accepted
Email referrals are not accepted. Photographed referrals emailed cannot be processed. Request a Kiteworks link instead if clinical software cannot send securely.
Mental health is a different door
Public mental health crisis is 1300 64 2255 (24/7). Navigation (not crisis): Medicare Mental Health 1800 595 212. CYMHS: cymhsaccessteam@health.qld.gov.au. ASD / intellectual disability is out of scope for CYMHS. See GCPHN community pathways.
GP Smart ReferralsPreferred
Preferred. Via Best Practice or Medical Director. Register with the General Practice Liaison Unit.
Register: GCGPLU@health.qld.gov.au
Statewide overview
Gold Coast Smart Referrals
Medical Objects
Secure messaging. In Lookup Provider search qh in the surname field, then select QHEALTH, GOLD COAST HEALTH OUTPATIENT.
GQ42150009Z
qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT
HealthLink EDI
Secure messaging EDI for Gold Coast Health specialist outpatients.
Qldgchsd
Kiteworks
If software is incompatible with Smart Referrals. Request a secure upload link. Do not email the referral file itself.
GCReferrals@health.qld.gov.au · GCReferralIntake@health.qld.gov.au
Statewide overview
Fax — Booking and Referral Centre
Central bookings fax. Not for emergencies; this inbox is not monitored around the clock or on weekends.
Post — Booking and Referral Centre
Gold Coast University Hospital
Booking and Referral Centre
Gold Coast University Hospital
1 Hospital Boulevard
Southport QLD 4215
Emergencies — not outpatient CPC
- Send the patient to ED (ambulance if needed) or seek emergent medical advice.
- Phone the GP Only Switchboard 07 5687 0003 to advise that the patient is coming.
- Send the referral with the patient, or fax a written request to the ED — not to bookings.
Gold Coast University Hospital ED (07) 5687 4699
Robina Hospital ED (07) 5668 6145