Cat 1 · 30 days
appointment within 30 calendar days. - No category 1 criteria
Audiology · Refer Your Patient
Hearing Loss - Hearing Aid Bank (crisis care)
Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Hearing Loss - Hearing Aid Bank (crisis care).
CPC windows
Cat 2 · 90 days
appointment within 90 calendar days. - Holds Health Care Card OR refugee status and - Confirmed hearing loss and - Upon recommendation for hearing aid from audiologist / audiometrist - Unable to self-fund hearing aid - Ineligible for Australian Government Hearing Services Program
Cat 3 · 365 days
appointment within 365 calendar days. - No category 3 criteria
Essential referral information
Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.
- Health Care Card/Refugee information - Audiology reports including audiogram
Out of scope / wrong door
The following conditions are out of scope for this service:
Parent service: Audiology
Send outpatient referrals to
- Smart Referrals preferred (Best Practice or Medical Director)
- Medical Objects GQ42150009Z (lookup qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT)
- HealthLink EDI Qldgchsd
- Fax (07) 5687 4497 — Booking and Referral Centre
- Post: Booking and Referral Centre, Gold Coast University Hospital, 1 Hospital Boulevard, Southport QLD 4215
- Clinic enquiries 1300 559 083
HealthPathways
Sign in for localised assessment and management. HealthPathways does not send the referral. Register: gchealthpathways@health.qld.gov.au