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Hearing loss / Concern - unconfirmed / referred on screen (Audiology)

Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Hearing loss / Concern - unconfirmed / referred on screen (Audiology).

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Cat 1 · 30 days

appointment within 30 calendar days. - Sudden (≤ 1 week) onset of loss of hearing, unilateral or bilateral and not associated with outer or middle ear disease - Skull base fracture - Bacterial Meningitis (earliest available appointment) - Viral Meningitis - Other infection associated with hearing loss (e.g. active CMV, recent acute mastoiditis) - Ototoxic treatments e.g. chemotherapy, aminoglycosides - Permanent Hearing Loss suspected - Infants who receive a “refer” result on newborn hearing screening in both ears - Infants who have not undergone newborn hearing screening - A child currently in out of home care (OOHC) or at risk of entering or leaving OOHC, where they have previously been on a waiting list for this problem and were removed without receiving a service

Cat 2 · 90 days

appointment within 90 calendar days. - Speech and language delay confirmed by a Speech Pathologist - Strong parental or carer or medical concern regarding the child’s development where hearing loss hasn’t been excluded - Requiring sedation or GA ABR as recommended by audiologist or medical specialist* - Risk factor associated with increased likelihood of permanent or conductive (Syndrome, Family History of Permanent Childhood Hearing Loss) - Referred from hearing screen (not UNHS) - Medical Specialist concern - Infants who receive a “refer” result on newborn hearing screening in one ear - Aboriginal and/or Torres Strait Islander

Cat 3 · 365 days

appointment within 365 calendar days. - Chronic eustachian tube or middle ear dysfunction confirmed with “refer” result on tympanometry screening on at least 2 occasions (3 months apart) - Suspected speech / language delay

Essential referral information

Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.

- Current screening and/or diagnostic audiology reports (if applicable). - Risk factors for hearing loss (if applicable); craniofacial; syndromes, family history - Formal diagnosis of speech and language delay (if applicable); - Comorbidities that put child at higher risk of developmental issues from hearing loss (if applicable) - Details of ototoxic pharmaceutical agents and treatments (if applicable) - Details of Medical Specialist concern - Confirmation of OOHC (where relevant) - Indigenous Status

Out of scope / wrong door

The following conditions are out of scope for this service:

Parent service: Audiology

Send outpatient referrals to

  • Smart Referrals preferred (Best Practice or Medical Director)
  • Medical Objects GQ42150009Z (lookup qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT)
  • HealthLink EDI Qldgchsd
  • Fax (07) 5687 4497 — Booking and Referral Centre
  • Post: Booking and Referral Centre, Gold Coast University Hospital, 1 Hospital Boulevard, Southport QLD 4215
  • Clinic enquiries 1300 559 083

How to refer — full order

HealthPathways

Sign in for localised assessment and management. HealthPathways does not send the referral. Register: gchealthpathways@health.qld.gov.au

goldcoast.communityhealthpathways.org

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