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Nutrition and Dietetics · Refer Your Patient
Home Enteral Nutrition (HEN) Outpatient Clinic
Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Home Enteral Nutrition (HEN) Outpatient Clinic.
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Cat 1 · 30 days
appointment within 30 calendar days. - For optimum care, these conditions should be seen within 2 weeks:
- New NG/NJ feeding/ scripts for supplements or feeds
- New Exclusive Enteral Nutrition/Polymeric Diet (for inflammatory bowel disease)
- For optimum care, these conditions should be seen within 4 weeks:
- High risk moderate-severe Malnutrition
- HEN patients with acute issues
- Stable NG/NJ feeding
Cat 2 · 90 days
appointment within 90 calendar days. - Ongoing scripts for oral nutrition supplements
Cat 3 · 365 days
appointment within 365 calendar days. - No category 3 criteria
Essential referral information
Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.
- Reason for referral
- Relevant Medical history
- Treatment to date including reason for commencement on home enteral nutrition
- Type of enteral nutrition prescribed
- Any relevant discharge arrangements
If a specific test result is unable to be obtained due to access, financial, religious, cultural or consent reasons a Clinical Override may be requested. This reason must be clearly articulated in the body of the referral.
Out of scope / wrong door
The following conditions are out of scope for this service:
- Patient requiring gastrostomy or parental nutrition
- Patient accessing other GCHHS specialised dietetic community or outpatient service
- Patient accessing dietetic services through a non-government organisation
- Patient accessing services through an NDIS package
- Residents of RACF or patients requiring home visits
- Patients requiring advice on weight management, healthy eating and other conditions not requiring enteral nutrition support
Parent service: Nutrition and Dietetics
Send outpatient referrals to
- Smart Referrals preferred (Best Practice or Medical Director)
- Medical Objects GQ42150009Z (lookup qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT)
- HealthLink EDI Qldgchsd
- Fax (07) 5687 4497 — Booking and Referral Centre
- Post: Booking and Referral Centre, Gold Coast University Hospital, 1 Hospital Boulevard, Southport QLD 4215
- Clinic enquiries 1300 559 083
How to refer — full order
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