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Complex or undifferentiated medical problems
Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Complex or undifferentiated medical problems.
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Cat 1 · 30 days
appointment within 30 calendar days. - Unstable co-morbidities which require early medical intervention to prevent further deterioration that may result in emergency hospitalisation*
- Recent discharge from hospital or emergency department (<4 weeks) and need for ongoing surveillance and optimisation of co-morbidities
- Acute exacerbation of chronic medical condition which impacts on other co-morbidities and requires close monitoring
- Rapidly progressive or recent onset of undifferentiated syndromes (eg pyrexia [T<39°C] of unknown origin, marked decline in cognitive function, generalised sub-acute myalgia/arthralgia or other undifferentiated rheumatic syndromes, generalised lymphadenopathy) for which definitive diagnosis and/or management plan is required
- Fatigue lasting more than 3 months and any of the following:
- significant weight loss (≥5% body weight in previous 6 months)
- recent and/or progressive onset in previously well, older patient
- dyspnoea or other features suggestive of cardiorespiratory compromise
- unexplained lymphadenopathy
- presence of fever
* If further deterioration in symptomatology; these unstable patients should present to the nearest Emergency Department without delay; and not wait for their Cat 1 clinic appointments
Cat 2 · 90 days
appointment within 90 calendar days. - Stable co-morbidities that require risk assessment and medical optimisation
- Stable or slowly progressive undifferentiated syndromes (eg fatigue, decline in cognitive function, generalised lymphadenopathy) for which definitive diagnosis and/or management plan is required
- Chronic symptoms (eg dyspnoea, dizziness, imbalance) or condition requiring investigations and management to minimise long term impairment
- Chronic symptoms causing significant social/economic/functional impairment
- Diagnostic dilemmas requiring further investigation or confirmation
- Connective tissue disease which is active but not life threatening
- Polymyalgia rheumatica (PMR)
- Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME-CFS): If there is significant uncertainty about the diagnosis
Cat 3 · 365 days
appointment within 365 calendar days. - Multiple co-morbidities in need of regular review where referral to two or more specialty clinics imposes an unacceptable burden on patients
- Soft tissue rheumatism
- Non-progressive fatigue lasting longer than 3 months that remains unexplained despite detailed investigation
- Myalgic Encephalomyelitis/Chronic Fatigue Syndrome
Essential referral information
Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.
- Relevant medical history, co-morbidities (including depression and anxiety)
- and Medications (including over the counter (OTC) and complementary medications, andincludingan assessment of adherence)
- Details of all treatments offered and assessment of efficacy
- CA clear indication of clinical question that the specialist is required to address
- Details of any functional decline or cognitive impairment
- FBC results
- ELFT results
- ESR results
- TSH results
In cases of suspected malignancy, pyrexia of unknown origin or generalised lymphadenopathy, also include:
- CT scan chest/abdomen/pelvis
- ANA plus full auto-antibody profile if ANA > 1/640
- Serum protein electrophoresis
- In cases of myalgia/arthralgia, also include:
- Creatinine Phosphokinase (CK)
- ANA plus full auto-antibody profile if ANA > 1/640
In cases of poorly controlled diabetes, also include:
- HbA1cIn cases of suspected rheumatological or systemic inflammatory conditions, also include:
- CRP, Rheumatoid factor & ANA results
- In cases of suspected or known cardiorespiratory disease, also include:
- CXR
In cases of unexplained fatigue of recent onset, also include:
- Impact on daily life and work (including falling asleep while driving)
- CXR
- Urinalysis results
- Calcium, ESR/CRP, iron studies, CPK (if muscle weakness or pain), vitamin B12 & folate
Out of scope / wrong door
The following conditions are out of scope for this service:
- Mental health disorders requiring psychiatric consultation
- Genetic testing / counselling
- Requests for respite care, ACAT assessments or other forms of assessment or supportive care in the presence of established diagnoses and management plans, or where patients with established mental capacity to make decisions refuse such assessments or care
- Reviews relating to workers’ compensation claims, NDIS eligibility, disability pensions, driver license renewals, or other legal and administrative procedures
- Reviews relating to drug withdrawal or detoxification
Parent service: Internal Medicine
Send outpatient referrals to
- Smart Referrals preferred (Best Practice or Medical Director)
- Medical Objects GQ42150009Z (lookup qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT)
- HealthLink EDI Qldgchsd
- Fax (07) 5687 4497 — Booking and Referral Centre
- Post: Booking and Referral Centre, Gold Coast University Hospital, 1 Hospital Boulevard, Southport QLD 4215
- Clinic enquiries 1300 559 083
How to refer — full order
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