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Complex Discharge Service · Refer Your Patient
Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Complex discharge service navigation.
Cat 1 · 30 days
appointment within 30 calendar days. - Have complex needs that require active management to support engagement, access, service optimisation and wellbeing - Have insufficient supports to sustain current need in the community - At imminent risk of non-acute hospital utilisation
Cat 2 · 90 days
appointment within 90 calendar days. - No category 2 criteria
Cat 3 · 365 days
appointment within 365 calendar days. - No category 3 criteria
Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.
- Patient/decision maker agreeable to referral - Patient has a nominated GP
- The following conditions are out of scope for this service: - A person requiring a diagnosis - A private patient or patient previously unknown to GCHHS - An inpatient being managed by a treating MDT; or a community member with sufficient supports and service in place. - Already known to another nurse navigation or specialist case management service - Seeking service provision or a restorative care program - A person living in a residential aged care facility (RACF) - Maternity patients - Paediatric patients - Presentations that would be more appropriately assessed and managed by specialist mental health services e.g. where a primary psychiatric diagnosis is the most likely cause of the patient's presenting symptom
Parent service: Complex Discharge Service
Sign in for localised assessment and management. HealthPathways does not send the referral. Register: gchealthpathways@health.qld.gov.au