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Chronic Disease Programs - Chronic Heart Failure
Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Chronic Disease Programs - Chronic Heart Failure.
CPC windows
Cat 1 · 30 days
appointment within 30 calendar days. Intervention provided within 0 - 2 weeks – Post-acute:
- Discharge following an inpatient admission for an acute event related to the primary diagnosis of heart failure
Intervention provided within 4 weeks – Non-acute:
- Referrals from Specialist Outpatient department or General Practitioners.
Cat 2 · 90 days
appointment within 90 calendar days. - No category 2 criteria
Cat 3 · 365 days
appointment within 365 calendar days. - No category 3 criteria
Essential referral information
Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.
- A confirmed diagnosis of chronic heart failure with echocardiogram (ECHO within past 12months)
- Current medication list
- Pathology:
- FBC
- Lipids
- ELFTS
Out of scope / wrong door
- Patients under 18 years of age
- Workcover patients
- Patients residing in a Residential Aged Care Facility (RACF)
- Patients accessing NDIS
- From 1 November, 2025 - Patients accessing Levels 4 to 8 - Support @ Home Programme package through My Aged Care (MAC)
- Prior to 1 November, 2025- Patients accessingLevel 3 or 4 Home Care Package through My Aged Care (MAC)
- DVA Gold Card Holders
- Patients currently receiving inpatient services including HITH or GEMITH
- Do not provide services in conjunction with GP Management Plan or Team Care Arrangement
NB: Individual services within the Post Acute suite can consider accepting the above patients on a case-by-case basis
Parent service: Chronic Disease Programs
Send outpatient referrals to
- Smart Referrals preferred (Best Practice or Medical Director)
- Medical Objects GQ42150009Z (lookup qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT)
- HealthLink EDI Qldgchsd
- Fax (07) 5687 4497 — Booking and Referral Centre
- Post: Booking and Referral Centre, Gold Coast University Hospital, 1 Hospital Boulevard, Southport QLD 4215
- Clinic enquiries 1300 559 083
How to refer — full order
CPC category windows