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Chronic Disease Programs - Chronic Heart Failure

Copied from the official Gold Coast Health condition page (27 Aug 2026). Hospital triage assigns the official category. Live source: Refer Your Patient — Chronic Disease Programs - Chronic Heart Failure.

CPC windows

Cat 1 · 30 days

appointment within 30 calendar days. Intervention provided within 0 - 2 weeks – Post-acute: - Discharge following an inpatient admission for an acute event related to the primary diagnosis of heart failure Intervention provided within 4 weeks – Non-acute: - Referrals from Specialist Outpatient department or General Practitioners.

Cat 2 · 90 days

appointment within 90 calendar days. - No category 2 criteria

Cat 3 · 365 days

appointment within 365 calendar days. - No category 3 criteria

Essential referral information

Referral will be returned without this. If a mandatory test cannot be obtained, say so in the referral.

- A confirmed diagnosis of chronic heart failure with echocardiogram (ECHO within past 12months) - Current medication list - Pathology: - FBC - Lipids - ELFTS

Out of scope / wrong door

- Patients under 18 years of age - Workcover patients - Patients residing in a Residential Aged Care Facility (RACF) - Patients accessing NDIS - From 1 November, 2025 - Patients accessing Levels 4 to 8 - Support @ Home Programme package through My Aged Care (MAC) - Prior to 1 November, 2025- Patients accessingLevel 3 or 4 Home Care Package through My Aged Care (MAC) - DVA Gold Card Holders - Patients currently receiving inpatient services including HITH or GEMITH - Do not provide services in conjunction with GP Management Plan or Team Care Arrangement NB: Individual services within the Post Acute suite can consider accepting the above patients on a case-by-case basis

Parent service: Chronic Disease Programs

Send outpatient referrals to

  • Smart Referrals preferred (Best Practice or Medical Director)
  • Medical Objects GQ42150009Z (lookup qh → QHEALTH, GOLD COAST HEALTH OUTPATIENT)
  • HealthLink EDI Qldgchsd
  • Fax (07) 5687 4497 — Booking and Referral Centre
  • Post: Booking and Referral Centre, Gold Coast University Hospital, 1 Hospital Boulevard, Southport QLD 4215
  • Clinic enquiries 1300 559 083

How to refer — full order

HealthPathways

Sign in for localised assessment and management. HealthPathways does not send the referral. Register: gchealthpathways@health.qld.gov.au

goldcoast.communityhealthpathways.org

CPC category windows